Terms and Conditions

Terms and Conditions 

1. General Considerations
SOCCERSHW is an online store specialized in the sale of football team jerseys. It is important to note that the products offered are not original models from their national distributors.

This contract aims to establish the general conditions for the purchase of products and services on the SOCCERSHW website, considering the Customer’s interest in acquiring the items offered through our sales channels.

The products purchased on SOCCERSHW are shipped directly from abroad to the Customer’s address.

2. Confidentiality
SOCCERSHW is committed to protecting the confidentiality of all data and information provided by the Customer during the purchasing process. Personal data will be treated with the highest level of security and will only be used for order management, in compliance with applicable data protection regulations.

3. Customer Service (SAC)
SOCCERSHW provides the Customer with a Customer Service Department to resolve questions, handle requests, and manage claims related to orders or the content available on our website.

The Customer can contact Customer Service through the form on our website or by sending an email to contact@soccershw.com

To expedite assistance, we request that all communications include the corresponding order number.

Customer Service Hours:
Monday to Friday: 09:00 - 17:00 (standard time)
Response time: 2-3 business days
Customer Service is not available on weekends or public holidays.

We appreciate your understanding and patience while we process your request.